Bio

With a 19-year career spanning roles like tutor, teacher, and instructional designer, a passion for futurism and technology, and as a trained and practiced meditation facilitator, Richard has helped over 300,000 people learn new knowledge and skills. Born in 1982, he appreciated an analog childhood and came of age in the digital world, enabling him to teach technical concepts effectively to any generation. Richard has a deep curiosity and over 20 years of knowledge about emerging technologies, more recently becoming interested in blockchain, crypto, and web3. Key highlights of Richard’s career include extensive teaching experience breaking down complex information for diverse audiences, his background spanning analog and digital worlds, and in-depth exploration of emerging technologies.

Richard has created thousands of training courses and hundreds of examinations across various learning modalities for global audiences at companies like Mayo Clinic, Apple, and Salesforce. In his free time, and amongst a variety of hobbies, Richard has also written fiction and poetry, publishing a budding canon of work to date.

Experience

  • Learning Experience Design Manager, Salesforce (2021-Present)

  • Instructional Designer, Apple (2014-2021)

  • Content Developer, LegalZoom (2012-2014)

  • Quality Assurance Assistant, Mayo Clinic & Foundation (2008-2012)

  • Instructor, Riviere English School (2005-2007)

  • Tutor, Minnesota State University in Mankato (2005)

Volunteerism

  • Rochester Pride (2023-Present)

Portfolio

Literature

  • Forthcoming Non-Fiction Book, under development

  • Poetry, “Toasts,” Smashwords, 2013

  • Novella, “Oneironauts,” Smashwords, 2012

  • Flash Prose, “July Fourth, 1969,” Gloom Cupboard, Issue One, 2008

  • Novel Excerpt, “End of the Board,” Slurve Magazine, Issue One, 2007

  • Flash Prose, “Give a Bum a Quarter,” S.L.A.M. – Student Literary Arts Magazine, Third Edition, Fall 2004

  • Poem, “Significance,” Blue Earth Review, Volume One, Spring 2004

  • Short Prose, “The Unchaining,” Yellowjacket Review, Volume Two, Spring 2003

  • Poems, “First-Form Validity,” and “Kitchen King,” Yellowjacket Review, Volume One, Spring 2002

Photography

Public-facing eLearning

MayoAccess® Online Training Modules: Richard developed the following eLearning modules in coordination with the MayoAccess technology teams and Mayo Education department.

Public-facing Technical Writing

LegalZoom Find an Answer Resource: Richard facilitated initial review of customer-facing knowledge base articles, managed legal and marketing review, and published copy to the web.